The most advanced customer experience tool

Stop guessing and start asking, use direct customer feedback to drive your business and reduce churn

Features

Easily listen to your customers and close the feedback loop

Targeted Surveys

Effortlessly send targeted surveys to your customers via Email, SMS or directly on your website.

When your customers give their feedback about your service, we'll collect it and display it in your dashboard.

You could send surveys after a purchase, when they first signup, or any custom action your service does.

Import

Import your existing customers via our RESTful API or simply upload a file containing your customers and we'll handle the rest for you.

We even integrate with your CRM so your customers will be automatically imported.

In-depth Analytics

Take the guess work out of your data, use our feature-rich dashboard to see at-a-glance or in-depth insights into the feedback from your customers.

If your business already uses a dashboard system you can export your data into that and give more context to your customer's feedback.

Teams

Life's better when we work together - So we've made it so you and all of your colleagues can work together in the same system. You and your team members will be able to interact in real-time together.

You can set permissions for each user if you only need some members to see certain information.

Touchpoints

See an overview of all of your touchpoints throughout your customer's journey to easily spot trends that may be occurring that could have an impact on your business.

This allows you to see your progression over-time which really shows you the impact that you're making when you improve your customer's experiences.

Brands

Your customers will never know the difference once you've setup your custom theme. Every survey you send will look like it belongs with the rest of your brand.

CXKIT is currently invite only, get your invite code below